NEVER AGAIN WILL I BUY A PRODUCT FROM THIS COMPANY YOUR CUSTOMER SERVICE IS A JOKE NO ONE EVER ANSWERS THE PHONE MY THINGS TOOK TWO MOUNTHS TO GET TO ME AND TO TOP IT OFF I WAS BROKEN!!! WHAT KIND OF COMPANY ARE YOU I HAVE TO CALL YOUR ORDER DEPT JUST TO GET THROUGH IF I HAD AN OPTION TO GIVE A NO STAR RATING THAT WHAT I WOULD DO A BIG FAT ZERO!!!!

I think this has been a good product for us. We have had it for a year now, and the only thing I wish was more accessable online is the Mineral Absorption Pads. We have hard water in our area so I need more than just came with it. There is a mail order form to send in and order more that came with the machine,  but it would just be easier to order them here online if I could find them. Otherwise no complaints. It has seemed to help my son's breathing when he is ill as he has sickness induced asthma.