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SoftHeat Ultra Heating Pad Product Reviews

 HP980-12-3P SoftHeat Ultra Heating Pad

Model Number: HP980-12-3P

Category: Heating Pads

Dimensions: 12 x 0 x 24 in

Color: Blue/White

Settings: 4

Wattage: 75

Warranty: 5 Year Limited

Price: $39.99

SoftHeat SoftHeat Ultra Heating Pad Details

Temporarily Out Of Stock

the on the market

Nice, big, and soft   heats well

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Quit Working After 1 year

Although this pad did the job at first, I would not invest in it because it did not last me more than a year.  I would push the button to turn it on but it would never heat up.  Within 20-30 seconds after pushing the on button the light (indicating it was on) would just continualy flash but still wouldn't power up.  

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Heating Pad HP980-S

Thought this was a great heating pad at first. However have only had it a few months an it would randomly not work. Now has completly quit working. 

After reading the reviews I wouldn't purchase this item again. 

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defective

I purchased this in 2010 and after only a couple of uses it doesn't work.  The power button continually flashes red and it does nothing else.

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MRS

I really love this heating pad. In fact, I am returning one that Ive been using to have replaced,  I have fibromyalgia so I am comstantly using my heating pad. I just wish they stayed warm a little longer. But this is my favorite! In fact, I think its my fourth one!!

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OK item

The heating pad is comfortable and pliable, but on the first setting, it is only warm about 15 minutes then cools off.  the second setting gets too warm, and the third and fourth are way too hot!  I don't like the control as well as a Sunbeam I have with a slide control, and the heat settings on the Sunbeam are graduated better.  I do like that you can wash the whole heating pad, although I haven't.  The safety feacher which turns it off after two hours is good also.  The price was certainly right, but I am not certain I would buy this heating pad again.

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Broken

Broken. Won't heat above warm setting.

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Soft Heat Heating Pad

The heating pad is user friendly.  Has four levels of heat for comfort.  Has a security feature of being turned off in one hour.  Does not have the coil type construction that can sometimes be felt when other brands were used.  Althoug we have only owned the product four days my wife, who has parkinson's disease, is quite pleased with your product.

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Stinks

Thought I found the perfect heating pad, NOT.  DOA The Shut off button Lights up and the first 2 lower settings light up. The next two  no lights and no heat for any of the four settings.  Greatly disappointed.  Would not reccommend this company

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love it !

i purchased this item for my mom  , she said works great . she love it . i am going to get another one for me .

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Awesome Product

My husband and I suffer medical problems whereby neither of us could live without a heating pad or two to help alleviate our aches and pains on a daily basis.  We have honestly tried just about every type/style/design of heating pads on the market, and we both agree, this heating pad is hands down the best and only heating pad we care to or will use. We love: that the thick, quilted pad is all one item, with no removeable cover;  the larger king size; the advanced technology of using the heat moist or dry; that it's fully machine washable, and for us, the price doesn't matter when you feel the product is superior to every thing else you've ever tried. We litterly go through hoops just to purchase this particular heating pad in our local area, sometimes without success. We also think that the reviewer titled "Stinks" unfortunately received a pad that 'by a fluke' wasn't working as required, and we encourage "Stinks" to give this pad another try.  Most of us have bought our share of products that didn't work as they should, and we simply returned the item for  replacement or exchange. Anyone who uses a heating pad on a regular basis, will not regret giving this pad a try.  We have never had to order this product online, but today we find ourselves needing to do just that

Sincerely,

Bobbie

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Heating Pad

Your Heating pad works better than I expected. Thank you for producing such great products!!!

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Maureen "Fibromyalgia Patient"

I really like my heating pad. I love the material of this product is so soft, I love the idea that it can be machine washed, and can also be used as a "moist heat" heating pad. The 10ft. cord is another added feature that I like. It is very well made. I also am very impressed with the auto shutoff feature. I am a "Fibromyalgia patient" and will be using this product on many areas of my body. Thank you for your products, I appreciate my heating pad very much. Thanks again!

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Perfect Purchase

It is the perfect heating pad, you will love it. Large size, 4- heat settings, 10-ft. long cord & washable. Ergonomic controller with auto-shutoff is nice too.

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Perfect Purchase

It is the perfect heating pad, you will love it. Large size, 4- heat settings, 10-ft. long cord & washable. Ergonomic controller with auto-shutoff is nice too.

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Won't stand behind product

I purchased this heating pad May 7, 2010. It never heated properly on any setting. On Nov 1, 2010 it totally quit getting even warm. The Co advertises lifetime warranty, but will not honor that. They make you pay to ship the pad back to them, then they will replace it with another one. I don't want another one. I want my $20.00 back. My sister purchased the same model 2 months ago and it barely gets warm. They are all defective but the Kaz Co. will not send a refund and will not even send a return label for customers to return the defective product. I'm just screwed, because I do not wish to pay to return mine and then receive another defective lukewarm heating pad! I will never purchase another product from this company, and will tell everyone I know not to buy from them. I work in a large chain pharmacy and I will steer all customers away from any of their products as they do not stand behind them!

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heating pad

great product, this is our second heating pad, love the long cord, makes the product easier to use

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Haet Pad

Nice Pad

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Don't buy!!!

I bought this heating pad for my mom and one for myself and within a week neither one worked. At first you could turn it on and it would shut off within 30 mins. Then it got to the point where you could not even turn them on the light would just blink. We tried everything to get it to turn on, unplugging and plugging it back in and nothing! I am so disappointed in this and will never buy one again!

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Mr.

It seems that this second heating pad does not get as warm as the original one did. On the high setting, it feels to be only on medium. Not sure why.

 

We have ordered a second one and am waiting for it to see if it does the same thing. I just hope that we may have a deffective unit instead.

 

Other than that we have really enjoyed the warmth that we received from the original unit.

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softheat ultra heating pad

I love it.The extra long pad makes it easy to wrap around you. I also like the way it's stiched on the top so the cover doesn't move around.

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Heating Pad

It works very good and does not get all bunch up when you use it.

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Very Pleased

Really like that I can wash the entire pad. I like length of the cord especially. I just wish the pad stayed on longer. The material of the pad is quite comfortable. You cant feel the wires or any discomfort when I lay on my hip. So far am real pleased.

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softheat ultra heating pad

New owner...have not had much use of it.

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Question ?

I just purchased a Soft Heat King Size Heating pad. The box that it was sold in reads that it is a lifetime warranty but the booklet inside states that it is a 5 year warranty. I went to register the warranty and my model HP980-S is not on list ?

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Junk

The pad only heated for 4 months.

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very nice heating pad

This is a very nice heating pad.  It is not like the professional one I own.  Not as hot nor as large, but it has adjustable levels and auto shut-off which I love.  It is a nice size.  It is comfortably warm.  I recommend this heating pad.

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Lupus paitent

I did a long drawn out review that I guess they (kaz) didn't like and deleted it.  So I will keep this one short.  The writted details does not mention the auto shut off you only find this out in reading the other written comments.  I hope you don't really need it to more than a lite heat cause that's all I found I get with this one.  I bought one and had problems with it not heating up, lights working and that's it, I swapped it out thinking it was a fluk.  However the 2nd one was the same thing.  I'm still looking for something that will work and last.  Good Luck with your purchase.

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ms

When this product works its GREAT  unfortunately it often expires before 2 years hope the replacement last longer!

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ultra king soft heat

comfortable and versatile with moist or dry heat. best i've used.

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Insufficient Data

As a new user of this item, having only just purchased the unit on the previous day, I am unable to relate detail on actual experience. The unit does appear to be well-made, to function correctly, and we appreciate the fact that the entire pad may be washed, when necessary.

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For Helen

We appreciate the promt e-mail exchzange in October. Unfortunately it in our in-box (parrtly readO) until now. Our needs have been well filled. A problem has developed. I will telephone Monay or tuesday. Frank T. Coldwell

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Best Purchase Ever

I LOVE this heating pad. Its extra long length allows the heat to hit every ache.

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SO FAR SO GOOD

We bought the same prodcut 5 year ago from Rite Aid and loved it !

Then After it had worn out, we looked for a replacement for months, but could not

find it in any store in our area ( S. F. Bay ). I went online and ordered it direct.

So far , it works out pretty goog ! Hope it will last at least 3 years .

 

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SoftHeat HP980-12-3P Ultra Heating Pad

My wife and I both need to use heating pads and this is the very best one that we have tried.  We purchased one at a local store, and I then ordered three more so we could have two apiece.  Thanks for the great product..

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Great value/Great product

I would strongly suggest this product,can't beat the price and is a very nice heating pad.

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heating Pad

product was great but after months pad has quit.

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heating pad

great product but after months heating pad quit.

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softheatpad

love my softheat heating pad, use it every night, esp. auto shut-off

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Pharmacy Manager

Extremely soft heating pad, I have bought this model before. Kaz stands behind their products. The only reason it is getting 4 stars is because the auto shut-off occasionally malfunctions and then Kaz has to replace it, which they do.

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Heating Pad

I love the Lifetime Warranty, and Kaz is great at replacing the unit, also....Thank You Kaz!!! Would be nice if you would pay for shipping and handling sending out, because it cost almost as much as what I paid for the unit...

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SoftHeat HP980-12-3P

love it..love its washable...its comfortable no hard plastic edges.. wish it didn't need fixing

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Great

Very comfortable

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nicolemcrouch@gmail.com

I purchased this heating pad, and it works perfectly. However, I was HIGHLY disappointed when I read the manual to find out that it is only a 5 year warranty NOT a lifetime like the box states.

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Kaz Soft Heat heating pad

I LOVE this heating pad....the settings are wonderful for a variety of needs and it washes in the washing machine great!

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HP98 Review

Love the product. Easy to use, great features.

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Heating Pad

I have purchased these products in the past and found them very useful. But the last one I bought quit working after two months.

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Replacement

Please send replacement as this one has now quit working and only blinks, with no heat produced. Thanks, Tony Jones

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Replacement

Please send replacement as this one has now quit working and only blinks, with no heat produced. Thanks, Tony Jones

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Comfort and Relief

This is the best heating pad we've ever owned.  It heats rapidly, does not become too hot on #1 or #2 (as our previous one did), and has a great auto shutoff feature.

Wonderful comfort for an arthritis sufferer!  Thank you.

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Raquel

I just purchased this heating pad as a replacement of a older model & I have to say this is amazing & very comfortable. Very pleased with this purchase.

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SoftHeat Ultra Heating Pad

This product gives you all you need.  With automatic shut off, and wet or dry heating and unable to unplug and wash in washing machine.  Also a great attribute is the fact it is so large and can cover whole or or stomach and you do not have markings on y our body when you are through.  I am thoroughly enjoying mine, and if anything happens to it, it has Lifetime Warranty.   I could not find serial number but have a registration number of 097 056 3404.  Thank you for your great product.  I have your humidifier also.  And I did have a vaporizer but it did not work well so I got rid of it.

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New User

Just bought the "Ultra" heating pad.  There was some question regarding the warranty length.  The box says "Lifetime'.  The manual says five years.  When I callled Customer Relations I was first told it was five years despite "Lifetime"  being printed on every side of the box. Then I was told it is really lifetime.  This is a nice feature.  To use the moist heat option, you need to actually wet the pad.  It is hard to know how much water to spray on the pad without making it just a warm, wet rag.  I guess it is trial and error.  So far, it has been error, but I have the rest of my life to get it right. 

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Great Product

Works well. Only concern is that when I purchased the product the box stated Lifetime Warranty and the documentation inside the box stated 5 year Warranty. Not sure which one it is?

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Heating Pad Burn-Out

I bought a King size HP980 softheat heating pad and loved using it. I would give it 5 stars, however, it quick working before I had owned it even a year.  I would like one to replace it, since it is still under warranty, but I do not have the receipt to take it back to the store.

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Heating Pad Burn-Out

I bought a King size HP980 softheat heating pad and loved using it. I would give it 5 stars, however, it quick working before I had owned it even a year.  I would like one to replace it, since it is still under warranty, but I do not have the receipt to take it back to the store.

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Heating Pad Burn-Out

I bought a King size HP980 softheat heating pad and loved using it. I would give it 5 stars, however, it quick working before I had owned it even a year.  I would like one to replace it, since it is still under warranty, but I do not have the receipt to take it back to the store.

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