SmartTemp Portable/Reusable Heating Pad/Cold Compress Product Reviews
Model Number: HC1302-N
Category: Heating Pads
Dimensions: 9 x 0 x 14 in
Warranty: 1 Year Limited
New But Not Improved
I have a Kaz hot/cold therapy gel pad that I've had for about 6 years, it recently began leaking the gel which is why I searched for another. This was the closest I got. The gel pad itself does not heat thoroughly/evenly in he specified (or even extended) timeframe according to the wattage of my microwave...I didn't want to make it explode so did not go past 2 extended minutes. The pocket sling that is provided is not effective at all. I'm not sure what body part it would work for but my previous version has two straps on either side for better securing and it works perfectly. Perhaps you can change the design back to the original more practical one. Overall, not happy with the product and will continue to use my old one until the leaking gel becomes too much.
This is great. I am pretty happy with Kaz products and Kaz customer service. I ordered a new Kaz heating pad after using the 1 I bought for literally years. I do think that the gel packs should be sold separately from the protective sleeves, because that's all I needed. My only complaint with the new sleeve that I got is that it's a little too insulated and a lot of heat doesn't actually get to my body which makes it feel like the gel pack doesn't last as long as it should (it does last a long time, but I can't feel it). It worked better when I put it into the old sleeve I had although the sizing is different.
I absolutely love this thing. I used it when I had a displaced rib and it would be so cold and stay cold that it provided great relief!
smarttemp portable /reuseable heating and cold pad
I have not had an occassion to need the larger size cold pad yet, but I have it in my fridge ready for when the time comes. It is just like the smaller pad and I am sure I will love it.
Hot/cold gel pack
Great product. Wish they had a larger size.
SmartTemp Portable/Reusable Heating Pad/Cold Compress (HC1302-N)
I ordered the SmartTemp Portable/Reusable Heating Pad/Cold Compress (HC1302-N).
It was at a great price and the right size.
As well as timely shipping.
The hot/cold pack I ordered is great. This is a replacement for the first one I wore out. It lasted many years and gave much relief.
I highly recommend it. The large size is just right.
Perfect Cold Pack
The Kaz hot/cold pack is perfect for a cold application to the body. It is a decent size to cover the low back, is very pliable and molds to the body, gets VERY cold when left in the freezer, and maintains its coldness for a good period of time. This particular one came with a light-flannel pouch with Velcro straps so that you could insert the ice pack and strap it around yourself, so that I could actually cover my low back and could get up and move around.... great so I wasn't confined to a chair or bed. Haven't tried it for a heat pack yet. My doc says cold is better for pain than heat, at least for me.... relieves pain and spasm. Good choice! Now I have 2 .. one to use, and one in the freezer waiting to be used while the used one is refreezing.
Best Heating Pad
My wife suffers from lower back pain but is too afraid to sllep with an electric heating pad. This product is perfect for anytime anywhere. The heat is long lasting and so if the relief...I am told!
the pad performed well and it is two years old, but the pad should perform better as it is now not usable. all dried ,brittle, falls apart
i dont believe that the life span should be two years.
I am overweight by like 200 LBS and you would think these gel packs would just burst under the stress. They don't!
The best cold packs I've found yet!!!!
I purchased two of these because the one that I had had for many years finally developed a tiny hole in it from using it so much. These pacs stay cold from the freezer for a very long time.I bought one for my back and one for my knee, they work great after a hard days work.
Thank youWonderful product!
Took FOREVER to get here (3 weeks?) They seem to work fine, adding to the Kaz pad I already had. I like that they stay flexible when cold, but would like if they stayed cold a bit longer. Nothing similar available locally.
Great product - it works for both hot and cold treatments. The velcro strap keeps it right where you need it, and allows you to move about, when you can't just lay around. I highly recommend it!
This is a great duel purpose product.My wife and I on occiasion as we grow older seem to have a need for this product with the aches and pains with sore and stiff muscles.It does a great job.
Not as good as older version
My new Smart Temp pad lasts only 30 minutes to one hour, whereas the same pad purchased 15-20 years ago stays icy-cold for hours. It is considerably fuller, and still in great condition. I hope Smart Temp will fill them like they used to so I can buy a couple more. As they are, they are only good for 30 minutes, then you have to refreeze over night.
LOVE this hot/cold pack.
For our purposes, found the strap to be useless, but the pad itself is AMAZING. Only problem I've had is that there is a TINY pinhole in the plastic (hard to find visually), but it's leaking gel...hoping that KAZ customer service will take care of it, because I really love this pack.
oki bought this hc1302 heat/cold pad on march 21,2011 and it burst in microwave on january 3rd,2012. please send another one or the amount it cost. thank you, f.l. butler
I like the cloth bag and strapI like the cloth bag and strap. So much better than just the plain Gel packs.
We were very pleased with our recent purchase of the hot/cold pad. Thank you for the very fine service. We now have 3 of them. It makes it possible ofr us to change off sooner.
C. A. Lawrence
I have owned and used your hot cold pad sinces 2003 when I lost half my hand .Ordering new one today hope this one last as long. Great Product !!
NOT AS GOOD AS THE ONES WE HAVE HAD IN THE PAST. THE INSERT IS NOT AS SOLID AS IT HAS BEEN IN THE PAST. YOU HAVE CHANGED YOUR PRODUCT.
I really like the heating/cooling pad that I ordered. It has worked very well and has helped me out on several occasions. Thank you for a very good product.
SmartTemp Heating Pad
The current SmartTemp Heating Pad is much better than the older one I bought years ago. The new one uses heating material that stays flexable when cool. The older pad used a material that became hard as a rock when cold. The new pad also retains heat longer than the old pad.
SmartTemp SmartTemp Portable/Reusable Heating Pad/Cold Compress
Very good. Works like a charm. However, I do not like the strap permently attached to the cover. It is more in the way than useful. If it was detachable would be more useful to me.
HC pad with strapI have used these pads for years and thought the strap was a great addition to my 9 x 14 pad, but after heating it up tonight (for about the 5th time), the seam on the corner of the inside plastic sack started leaking, making the bag unusable. I heated it in an 1100W microwave for 1 1/2 minutes per side (the instructions permit 3.25 minutes). I don't think I have my receipt, but I won't purchase another Kaz model if they can't even make it last for a year.
YOU CAN BUY ANY OTHER BRAND OF ICE PACK BUT THIS IS THE BEST. I HAVE HAD OVER 40 SURGERY'S FOR BONE AND MUSCLE PROBLEMS. IF YOU NEED REAL PAIN RELIF W/OUT A DRUG THIS PRODUCT WORKS BEST. THE COLD IS DEEP AND LONG JUST LIKE YOU NEED. PUT IT PACK IN THE FREEZER AND ITS READY IN A HOUR. THE PRICE IS THE OTHER REASON I LIKE THIS SMART TEMP. THE INSIDE DOES NOT BRECK DOWN OR LEAK LIKE THE OTHER MORE COSTLY BRANDS. DOLLAR FOR DOLLAR THIS IS THE BEST ON THE MARKET. I REALLY HAVE TREID THE OTHERS.
Gret product , reasonable price
I just got this the other day after coming home from having a total knee replacement, it was the largest I could find and the combo pack @ my local Wal-Mart made it less than 20 and I got both sizes. They work well, the strap is what impressed me the most, it’s a real strap, not some flimsy junky elastic. This product is great, I wish they made a X-Large size, I really would still like a 12X 18 or 24. That would be perfect to cover my knee completely, but this does a excellent job none the less. Definitely would recommend and already have to another friend who suffers from chronic pain.
Smart Temp model HC1303purchased this product local store around 6 mos ago and used the larger wrap 9"x14" for the recommended 3 min in microwave. The inner pack exploded inside the cover. This was the second one I purchased. I called the 800# for your return product warranty. The rep told me to ship back the inner pack in the cover and was given a return #. I feel your comp. should pay for the return shipping on the product on warranty. It will most likely cost me $8or $9 to ship it back by weight at post office and I already paid for the two pack product originally around $22 at Walmart. I believe the comapny should just send me another inner pack for good customer relations. It just doesn't pay to reship this inner pack back to you.
I have had two prior back surgeries that leave my back in spasm pretty much most of the time. I find upon arising in the morning I use my Kaz microwavable portable back pack to help me "loosen" up my back muscles. This does help me to get going in the morning. I have gone through at least a dozen packs since my surgery in 2005. Would definitely recommend this product. Five stars to you!!
The heating/cooling pad works exactly as described. Freeze for an hour or two and it stays cool for about an hour. Microwave for three to four minutes and it stays heated for about an hour. Overall, I am very happy with this purchase and would recommend it to anyone who needs a heating or cooling pad for short periods of time.
This is by far the best I have found on the market. Walmart and Walgreens do not sell anything close to this. The price and service are very good also.
SmartTemp SmartTemp Portable/Reusable Heating Pad/Cold Compress
This was just what I wanted. I owned a heating pad like this from years ago and when the pad broke, I was unable to find a replacement in any local drug store. (They had similiar ones - but I did not like them - they were too bulky and heavy.) I went online, found your site, and you had the 2011 version of my old version.
The ordering process was good and it was a good experience.
just got it for the gel pack . i use them on my forklift to stay cool and it works good .